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Cognitive Insights into Business Process Model Comprehension: Preliminary Results for Experienced and Inexperienced Individuals

Zimoch, Michael and Pryss, Rüdiger and Probst, Thomas and Schlee, Winfred and Reichert, Manfred (2017) Cognitive Insights into Business Process Model Comprehension: Preliminary Results for Experienced and Inexperienced Individuals. In: 18th Int'l Conference on Business Process Modeling, Development, and Support (BPMDS 2017), 12-13 June 2017, Essen, Germany.

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Abstract

Process modeling constitutes a fundamental task in the context of process-aware information systems. Besides process model creation, the reading and understanding of process models is of utmost importance. To better understand the latter, we have developed a conceptual framework focusing on the comprehension of business process models. By adopting concepts from cognitive neuroscience and psychology, the paper presents initial results from a series of eye tracking experiments on process model comprehension. The results indicate that experiences with process modeling have an influence on overall model comprehension. In turn, with increasing process model complexity, individuals with either no or advanced expertise in process modeling do not significantly differ with respect to process model comprehension. The results further indicate that both groups face similar challenges in reading and comprehending process models. The conceptual framework takes these results into account and provides the basis for the further experiments.

Item Type:Conference or Workshop Item (Paper)
Subjects:DBIS Research > Publications
ID Code:1504
Deposited By: Herr Michael Zimoch
BibTex Export:BibTeX
Deposited On:09 Jun 2017 09:30
Last Modified:20 Jun 2017 18:24

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