Downstream Application of Persuasive Design and Usability Engineering Methods to Health Information Platforms

Antibiotic resistance is a global health crisis but careful usage of medicine might reduce the problem. One way to achieve this is to spread resistance and guideline information using eHealth platforms. In this work, downstream application of usability engineering and persuasive design methods were combined to create the Antibiotic Treatment Recommender (ATR), an enhanced version of the eHealth website INFECT. Different design processes were analyzed and combined to ensure both usability and persuasion. A qualitative study was conducted to compare the results. This led to an understanding of the different needs of the target groups. While some users still preferred INFECT, the new ATR website was able to fulfill the requirements, satisfy most users, and offer promising opportunities for additional functionality.