Identifying and Evaluating Change Patterns and Change Support Features in Process-Aware Information Systems

Weber, Barbara and Rinderle, Stefanie and Reichert, Manfred (2007) Identifying and Evaluating Change Patterns and Change Support Features in Process-Aware Information Systems. Technical Report. University of Twente, Enschede, The Netherlands.

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Abstract

In order to provide effective support, the introduction of process-aware information systems (PAIS) must not freeze existing business processes. Instead PAIS should allow authorized users to flexibly deviate from the predefined processes if required and to evolve business processes in a controlled manner over time. Many software vendors promise flexible system solutions for realizing such adaptive PAIS,
but are often unable to cope with fundamental issues elated to process change (e.g., correctness and robustness). The existence of different process support paradigms and the lack of methods for comparing existing change approaches makes it difficult for PAIS engineers to choose the adequate technology. In this paper we suggest a set of changes patterns and change support features to foster systematic comparison of existing process management technology with respect to change support. Based on these change patterns and features, we provide a detailed analysis and evaluation of selected systems from both academia and industry.

Item Type: Monograph (Technical Report)
Subjects: DBIS Research > Publications
Depositing User: Prof. Dr. Manfred Reichert
Date Deposited: 22 Jun 2008 16:32
Last Modified: 19 Aug 2013 19:47
URI: http://dbis.eprints.uni-ulm.de/id/eprint/419

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