Proceedings of the 6th International Conference on Business Process Management (BPM'2008)

BPM 2008 is the sixth international conference in a series that provides the most distinguished specialized forum for researchers and practitioners in business process management (BPM). The conference has a record of attracting innovative research of highest scientific quality related to all aspects of BPM including theory, frameworks, methods, techniques, architectures, standards, and empirical findings. BPM 2008 was held in Milan, Italy, on September 2-4, 2008, and was organized by the Information Systems Research Group of the Department of Electronics and Information of Politecnico di Milano. The present volume contains the research, industry, and demo papers accepted for presentation at the main conference. The 154 full paper submissions came from authors located in 36 different countries and were geographically distributed as follows: 101 papers originated from Europe, 19 from Australia, 16 from Asia, 14 from America, and 4 from Africa.

As in previous years the paper selection process was extremely competitive. After a thorough refereeing process in which every paper was reviewed by between 3 and 5 program committee members, out of the 154 submissions 20 were accepted as full research papers and 3 as industrial papers leading to an acceptance rate of 15 %. In addition to these 23 papers, three invited keynote presentations were delivered by Paul Harmon (Executive Editor and Founder, BPTrends, USA), Michael Rosemann (Queensland University of Technology, Australia), and Peter Dadam (University of Ulm, Germany). We are very grateful for the contributions of our invited keynote speakers as well as for the support of the sponsors that facilitated these keynotes.