Making Business Process Implementations Flexible and Robust: Error Handling in the AristaFlow BPM Suite

Process-aware information systems will be not accepted by users if rigidity or idleness due to failures comes with them. When implementing business processes based on process management technology one fundamental goal is to ensure robustness of the realized process-aware information system. Meeting this goal becomes extremely complicated if high fexibility demands need to be fullled. This software demonstration shows how the AristaFlow BPM Suite assists process participants in coping with errors and exceptional situations. In particular, we focus on new error handling procedures and capabilities using the fexibility provided by ad-hoc changes not shown in other context so far.