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Human-Centric Process-Aware Information Systems (HC-PAIS)

Kabicher-Fuchs, Sonja and Rinderle-Ma, Stefanie and Recker, Jan and Indulska, Marta and Charoy, Francois and Christiaanse, Rob and Dunkl, Reinhold and Grambow, Gregor and Kolb, Jens and Leopold, Henrik and Mendling, Jan (2012) Human-Centric Process-Aware Information Systems (HC-PAIS). Technical Report. arXiv.org.

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Abstract

Process-Aware Information Systems (PAIS) support organizations in managing and automating their processes. A full automation of processes is in particular industries, such as service-oriented markets, not practicable. The integration of humans in PAIS is necessary to manage and perform processes that require human capabilities, judgments and decisions. A challenge of interdisciplinary PAIS research is to provide concepts and solutions that support human integration in PAIS and human orientation of PAIS in a way that provably increase the PAIS users' satisfaction and motivation with working with the Human-Centric Process Aware Information System (HC-PAIS) and consequently influence users' performance of tasks. This work is an initial step of research that aims at providing a definition of Human-Centric Process Aware Information Systems (HC-PAIS) and future research challenges of HC-PAIS. Results of focus group research are presented.

Item Type:Monograph (Technical Report)
Subjects:DBIS Research > Publications
ID Code:899
Deposited By: Gregor Grambow
BibTex Export:BibTeX
Deposited On:25 Jan 2013 14:26
Last Modified:25 Jan 2013 14:26

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