Enabling a User-Friendly Visualization of Business Process Models

Hipp, Markus and Strauss, Achim and Michelberger, Bernd and Mutschler, Bela and Reichert, Manfred (2014) Enabling a User-Friendly Visualization of Business Process Models. In: Business Process Management Workshops 2014, 3rd Int'l Workshop on Theory and Applications of Process Visualization (TaProViz'14), 8 September 2014, Eindhoven, The Netherlands.

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Enterprises are facing increasingly complex business processes. Engineering processes in the automotive domain, for example, may comprise hundreds or thousands of process tasks. In such a scenario, existing modeling notations do not always allow for a user-friendly process visualization. In turn, this hampers the comprehensibility of business processes, especially for non-experienced process participants. This paper tackles this challenge by suggesting alternative ways of visualizing large and complex process models. A controlled experiment with 22 subjects provides first insights into how users perceive these approaches.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: process visualization, user experiment, visual design
Subjects: DBIS Research > Publications
Depositing User: Prof. Dr. Manfred Reichert
Date Deposited: 22 Jul 2014 14:27
Last Modified: 16 Apr 2015 15:20
URI: http://dbis.eprints.uni-ulm.de/id/eprint/1073

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