Process-Oriented Information Logistics: Requirements, Techniques, Application

Michelberger, Bernd and Hipp, Markus and Mutschler, Bela (2017) Process-Oriented Information Logistics: Requirements, Techniques, Application. In: Advances in Intelligent Process-Aware Information Systems Concepts, Methods, and Technologies. Intelligent Systems Reference Library (123). Springer, pp. 127-153.

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Enterprises are confronted with a continuously increasing data load. Examples of such data include sensor data, office files, e-mails, guidelines, and business data. In turn, this data overload makes it difficult for knowledge workers to identify information needed to perform their tasks in the best possible way. To remedy this information underload and to optimally utilize enterprise data, the latter must be aligned with business processes. In fact, process-related information and business processes are usually managed separately. On one hand, enterprise content management systems, shared drives, and Intranet portals are used fss management technology is used to design and enact business processes. With process-oriented information logistics (POIL), this chapter presents an approach for bridging this gap. In particular, POIL enables the process-oriented and context-aware delivery of process-related information to knowledge workers. We also present use cases and proof-of-concept prototypes to demonstrate the application and benefits of POIL.

Item Type: Book Section
Subjects: DBIS Research > Publications
Depositing User: Prof. Dr. Manfred Reichert
Date Deposited: 19 Jun 2017 11:34
Last Modified: 19 Jun 2017 11:34

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