IT Support for Healthcare Processes

Lenz, Richard and Reichert, Manfred (2005) IT Support for Healthcare Processes. In: Proc. 3rd Int'l Conf. Business Process Management (BPM'05), September 2005, Nancy, France.

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Patient treatment processes require the cooperation of different organizational units and medical disciplines. In such an environment an optimal process support becomes crucial. Though healthcare processes frequently change, and therefore the separation of the flow logic from the application code seems to be promising, workflow management technology has not yet been broadly used in healthcare environments. In this paper we discuss why it is difficult to adequately support patient treatment processes by IT systems and which challenges exist in this context. We identify different levels of process support and distinguish
between generic process patterns and medical guidelines / pathways. While the former shall help to coordinate the healthcare process among different people and organizational units (e.g., the handling of a medical order), the latter are linked to medical treatment processes. Altogether there is a huge potential regarding the IT support of healthcare processes.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: healthcare process, clinical workflow, medical guideline, medical pathway
Subjects: DBIS Research > Publications
Depositing User: Prof. Dr. Manfred Reichert
Date Deposited: 30 Apr 2008 17:11
Last Modified: 14 Oct 2011 10:25

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