Change Patterns and Change Support Features - Enhancing Flexibility in Process-Aware Information Systems

Weber, Barbara and Reichert, Manfred and Rinderle-Ma, Stefanie (2008) Change Patterns and Change Support Features - Enhancing Flexibility in Process-Aware Information Systems. Data and Knowledge Engineering, 66 (3). pp. 438-466.

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Companies increasingly adopt process-aware information systems (PAISs), which offer promising perspectives for more flexible enterprise computing. The emergence of different process support paradigms and the lack of methods for comparing existing approaches enabling PAIS changes have made the selection of adequate process management technology difficult. This paper suggests a set of 18 change patterns and 7 change support features to foster the systematic comparison of existing process management technology in respect to process change support. While the proposed patterns are all based on empirical evidence from several large case studies, the suggested change support features constitute typical functionalities provided by flexible PAISs. Based on the proposed change patterns and features, we provide a detailed analysis and evaluation of selected approaches from both academia and industry. The presented work will not only facilitate the selection of technologies for realizing exible PAISs, but can also be used as a reference for implementing flexible PAISs.

Item Type: Article
Uncontrolled Keywords: Workflow Management, Process-aware Information Systems, Patterns, Process Change,Process Flexibility
Subjects: DBIS Research > Publications
Divisions: Faculty of Engineering, Electronics and Computer Science > Institute of Databases and Informations Systems > DBIS Research and Teaching > DBIS Research > Publications
Depositing User: Prof. Dr. Manfred Reichert
Date Deposited: 12 May 2008 11:57
Last Modified: 19 Aug 2013 19:39

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