Modeling Business Objectives for Business Process Management

Lohrmann, Matthias and Reichert, Manfred (2012) Modeling Business Objectives for Business Process Management. In: S-BPM ONE 2012 – Scientific Research, April 2012, Vienna.

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For application scenarios such as the management of business process variants or business process quality, business objective models assume the role of formal requirements definitions as in software engineering. However, effective concepts in this area still constitute a gap in the presently available array of business process management methods. To address this issue, this paper develops and shortly evaluates a refined business objective modeling approach. Our approach builds on use case-based effectiveness criteria, and on insights gained from assessing the state of the art. It derives required constructs and interrelations from application scenarios, and integrates these into a business objective meta-model. As an initial validation of our concept, we model a sample scenario and match the results against effectiveness criteria.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Business Objectives, Business Goals, Business Process Modeling, Business Process Quality
Subjects: DBIS Research > Publications
Depositing User: Prof. Dr. Manfred Reichert
Date Deposited: 09 Dec 2011 21:26
Last Modified: 11 May 2012 17:55

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