Navigating in Complex Business Processes

Hipp, Markus and Mutschler, Bela and Reichert, Manfred (2012) Navigating in Complex Business Processes. In: Proc. 23rd Int'l Conf on Database and Expert Systems Applications (DEXA'12), Part II, September 3-6, 2012, Vienna, Austria.

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In order to provide information needed in knowledge-intense business processes, large companies often establish intranet portals, which enable access to their process handbook. Especially, for large business processes comprising hundreds or thousands of process steps, these portals can help to avoid time-consuming access to paper-based process documentation. However, business processes are usually presented in a rather static manner within these portals, e.g., as simple drawings or textual descriptions. Companies therefore require new ways of making large processes and process-related information better explorable for end-users. This paper picks up this issue and presents a formal navigation framework based on linear algebra for navigating in large business processes.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Process Navigation, Process Visualization
Subjects: DBIS Research > Publications
Depositing User: Prof. Dr. Manfred Reichert
Date Deposited: 15 Jun 2012 20:59
Last Modified: 22 Sep 2012 16:41

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