A Framework for the Intelligent Delivery and User-Adequate Visualization of Process Information

Hipp, Markus and Michelberger, Bernd and Mutschler, Bela and Reichert, Manfred (2013) A Framework for the Intelligent Delivery and User-Adequate Visualization of Process Information. In: 28th Symposium on Applied Computing (SAC'13), March 2013, Coimbra, Portugal.

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A continuously increasing amount of data makes it difficult for knowledge-workers to identify the information they need to perform their tasks in the best possible way. Particularly challenging in this context is the alignment of process-related information (e.g., working instructions, best practices) with business processes. In fact, process-related information (process information for short) and business processes are usually handled separately. On one hand, shared drives, databases, and information systems are used to manage process information, on the other, process management technology provides the basis for managing business processes. In practice, enterprises often establish (Intranet) portals to connect both perspectives. However, such portals are not sufficient. Reasons are that process information is usually delivered without considering the current work context and business processes are presented to process participants in a rather static manner. Therefore, enterprises crave for new ways of making process information available. This paper picks up this challenge and presents the niPRO framework. niPRO is based on semantic technology and enables the intelligent delivery and user-adequate visualization of comprehensive process information.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: process-oriented information logistics, process visualization, process navigation
Subjects: DBIS Research > Publications
Depositing User: Markus Hipp
Date Deposited: 04 Jan 2013 11:57
Last Modified: 24 May 2013 16:17
URI: http://dbis.eprints.uni-ulm.de/id/eprint/881

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