On Credibility Improvements for Automotive Navigation Systems

Schaub, Florian and Hipp, Markus and Kargl, Frank and Weber, Michael (2012) On Credibility Improvements for Automotive Navigation Systems. Personal and Ubiquitous Computing .

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Automotive navigation systems are becoming ubiquitous as driver assistance systems. Vendors continuously aim to enhance route guidance by adding new features to their systems. However, we found in an analysis of current navigation systems that many share interaction weaknesses, which can damage the system’s credibility. Such issues are most prevalent when selecting a route, deviating from the route intentionally, or when systems react to dynamic traffic warnings. In this work, we analyze the impact on credibility and propose improved interaction mechanisms to enhance perceived credibility of navigation systems. We improve route selection and the integration of dynamic traffic warnings by optimizing route comparability with relevance-based information display. Further, we show how bidirectional communication between driver and device can be enhanced to achieve a better mapping between device behavior and driver intention. We evaluated the proposed mechanisms in a comparative user study and present results which confirm positive effects on perceived credibility.

Item Type:Article
Uncontrolled Keywords:Automotive navigation systems – ANS – Credibility – Automotive HMI – HCI – Navigation
Subjects:DBIS Research > Publications
ID Code:818
Deposited By: Markus Hipp
BibTex Export:BibTeX
Deposited On:21 Jun 2012 17:10
Last Modified:21 Jun 2012 17:10

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