Enabling Flexible and Robust Business Process Automation for the Agile Enterprise

Reichert, Manfred (2018) Enabling Flexible and Robust Business Process Automation for the Agile Enterprise. In: The Essence of Software Engineering. Springer, pp. 203-220. ISBN 978-3-319-73896-3

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During the last decade process-aware information systems (PAISs) have become increasingly popular to digitize business processes and to effectively support them at the operational level. In many application domains, however, PAISs will not be accepted by users if rigidity comes with them. Ensuring PAIS robustness, in turn, becomes extremely complicated if high flexibility demands need to be fulfilled. To cope with the dynamic nature of business processes, we developed AristaFlow, a next generation process management technology that enables comprehensive process lifecycle support. In addition to standard process management services, AristaFlow can handle exceptions, change the execution of running business cases on the fly, efficiently deal with uncertainty, and support the evolution of business processes over time. This paper discusses how AristaFlow assists the various stakeholders of a PAIS to cope with errors and exceptional situations, while still meeting robustness needs. In particular, we focus on new error handling procedures and capabilities utilizing the flexibility provided by ad-hoc changes.

Item Type: Book Section
Subjects: DBIS Research > Publications
Depositing User: Prof. Dr. Manfred Reichert
Date Deposited: 15 Jan 2018 10:36
Last Modified: 20 Jun 2018 09:03
URI: http://dbis.eprints.uni-ulm.de/id/eprint/1593

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