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Mutschler, Bela (2008) Modeling and Simulating Causal Dependencies on Process-aware Information Systems from a Cost Perspective. PhD thesis, University of Twente.

Mutschler, Bela and Reichert, Manfred (2008) On Modeling and Analyzing Cost Factors in Information Systems Engineering. In: 20th Int'l Conf. on Advanced Information Systems Engineering (CAiSE'08), June 2008, Montpellier, France.

Mutschler, Bela and Reichert, Manfred and Bumiller, Johannes (2008) Unleashing the Effectiveness of Process-oriented Information Systems: Problem Analysis, Critical Success Factors and Implications. IEEE Transactions on Systems, Man, and Cybernetics (Part C), 38 (3). pp. 280-291.

Mutschler, Bela and Weber, Barbara and Reichert, Manfred (2008) Workflow Management versus Case Handling: Results from a Controlled Software Experiment. In: 23rd Annual ACM Symposium on Applied Computing (SAC'08), Special Track on Coordination Models, Languages and Architectures, Fortaleza, Ceará, Brazil.